Planara Intelligence Layer
Administration

Settings

Branding, terminology, dashboard access, query suggestions, and user governance for your workspace.

What this page does

The Settings page controls the presentation and behavior of Planara for your workspace. Changes here affect how Planara appears to your technicians, what features are enabled per role, and how users are managed.

Workspace settings

Core Configuration

FieldDescription
Display NameYour workspace name shown in the UI (e.g., "Newport Marine Service Center")
VerticalIndustry vertical identifier. Determines which skill YAMLs and role templates are used. Examples: marine, factory, vehicle.
Ontology FilePath to an ontology YAML file that defines domain-specific entity relationships. Used for advanced query classification. Example: ontology_marine.yaml
Active toggleMaster switch for the workspace. When inactive, the namespace is disabled.

Branding

FieldDescription
Accent ColorColor picker + hex input. Sets the primary accent color used throughout the technician frontend. Default: #0ea5e9 (sky blue).
Dealer NameYour business name shown in customer-facing contexts (e.g., escalation messages, operator links). Example: "Newport Marine Service Center"
Support URLLink to your support page or contact form. Used in the frontend for "Get Help" type actions.
Disclaimer TextCustom text shown at the bottom of every AI-generated response. Use this for liability disclaimers, "always consult a professional" notes, etc.

Industry Terminology

Customize labels shown in the frontend to match your industry vocabulary:

FieldDefaultDescription
Equipment Singular"engine"What one unit is called (e.g., "unit", "machine", "vehicle")
Equipment Plural"engines"Plural form
Fleet Label"Fleet"Label for the fleet section (e.g., "Equipment", "Assets")
Operator Label"Captain"What the person operating the equipment is called (e.g., "Operator", "Driver")
Location Prefix"Docked at"Prefix for location display (e.g., "Located at", "Stationed at")
Service Unit"hours"Unit for service tracking (e.g., "miles", "cycles")
Operator CTA Label"Book a Service"The primary call-to-action button text for equipment operators

Role Dashboard Access

Controls which dashboard tabs each role can see in the technician frontend. The available tabs are:

TabDescription
chatThe AI chat interface (always required, cannot be removed)
fleetFleet overview and equipment details
analyticsUsage analytics and feedback
queueWork order queue

For each role in your namespace, toggle tabs on/off. Chat is always required and cannot be removed.

Example: A technician role might have access to chat, fleet, and queue. An operator role might only have chat.

Query Suggestions

Configure the pre-filled query prompts (chips) that users see when they first open the chat interface:

FieldDescription
Technician ChipsOne query per line. These appear as suggestion buttons for technician-role users.
Operator ChipsOne query per line. These appear as suggestion buttons for operator-role users.

Good suggestions:

  • Are specific to your equipment and documentation
  • Cover common questions your team asks
  • Demonstrate the types of queries Planara handles well

Example technician chips:

Compression test procedure
Gear oil change interval
Fuel injector specifications
Anode replacement procedure

Example operator chips:

When is my next service due?
What oil does this engine take?
How do I winterize my boat?

User Governance

FieldDescription
Max UsersMaximum number of users allowed in this namespace. Default: 50.
Self-service invitesToggle. When enabled, tenant admins can invite new users directly. When disabled, only Planara system admins can add users.
Allowed Invite RolesCheckboxes for which roles can be assigned via self-service invite. Options: User, Tenant Admin. Super Admin cannot be self-assigned.

Read-only section

Shows immutable workspace information:

  • Namespace -- the URL slug for this workspace
  • Created -- when the workspace was created

Saving changes

Click "Save Changes" at the top of the page. A green "Saved" indicator appears for 2 seconds after successful save. All changes on this page are saved together as a single update.